1 hour ticket response
We are focused on providing a prompt and adequate response to each helpdesk ticket sent by a user. Our competent technical support staff members will review your inquiry and will think of the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. Actually, the average tech support ticket response time has proven to be twenty minutes.
A First–Class Technical Support Service
We have a team of web hosting support technicians who will be happy to respond to all your questions every time you are in need of support. Almost all our client service team representatives have several years of experience in the cloud web hosting plans sector, which means that you can constantly rely on fast and comprehensive answers to your concerns.
An Easy–to–Browse Help Section
In the Web Site Control Panel you will find an intuitive Help section where you can find quick suggestions on how you can use our web hosting services. You can see the answers to your queries in the F.A.Q. library, find more suggestions in the web hosting account management articles or check our how–to video tutorials.