Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Site Control Panel you’ll find a detailed Help Center section featuring a ton of how–to articles and commonly asked questions. They are answered by our support team of seasoned techs. Simply type in your question and our clever system will give you the most suitable answer.

  • Top quality support service

  • Educational Video Clips

  • For people who would rather discover how to sort out a regularly encountered problem by watching a tutorial video, we have added a selection of video tutorials to our Web Site Control Panel. All the how–to videos are short and simple to follow. They offer you visual demonstrations of different site management activities.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 help desk support service and a one–hour ticket response guarantee. Our skilled support engineers will be online 7 days a week to respond to your inquiries and to deal with any issue that you might come across. Simply send a technical support request from the Help section and we will get back to you straight away.