If you have never had a web hosting account or you are changing companies and the new one uses an account administration console that you haven’t seen so far, you may become baffled about how to complete a certain task in your account or on your desktop PC. For this reason, many providers have prepared a knowledge base, which recounts the most frequent queries and difficulties related to their platform, rather than adding only general facts. This kind of knowledge base will help you find the required information swiftly and easily, so you will not need to commit plenty of time and effort to things that might require something as elementary as clicking on a button or selecting a tickbox. Thus, not only can you get things done, but you can also learn plenty of new and beneficial things, both about the way you can manage your account and about the way the web hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

If you have ordered your first cloud web hosting plan from our company or have migrated your website over to us, you’ll get used to our services and our custom Hepsia hosting Control Panel before you know it due to the fact that we have prepared a comprehensive online knowledge base where you can find all the info that you could ever need – both general info about the hosting service as a whole and more concrete info about the separate features that you can make use of and the predicaments that you may chance upon. The articles themselves are available in two places. The whole article archive can be accessed via the Control Panel’s Help section. You can read relevant articles about the different functions in each and every Control Panel section as well. You can become aware of how to accomplish more or less everything, from enabling an .htaccess configuration file to managing a mailing list, and all the articles feature exhaustive instructions, so you won’t ever get disoriented due to an unclear text. Needless to say, if you come across a more specific obstacle and you cannot find anything about it in our knowledge base, you can get in touch with our customer service staff representatives 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature an elaborate article library where you can find any information that you might need about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We have compiled it based on the feedback that we have acquired from our clients through the years and, hence, our articles touch upon specific issues that you could face and present the most efficient means of resolving them, for instance getting an HTTP 500 error message or being unable to send e-mail messages from your personal computer even though you have the correct settings. The articles are available in each Control Panel section and you can examine them whenever you like. They can help you deepen your knowledge not only about our services, but also about the web hosting realm in general, as they offer in-depth guidelines and general information such as what file access permissions or cron jobs are.